Cyber Security

Jordan Commercial Bank's top priority: Data Protection!

At Jordan Commercial Bank, we understand the risks of surfing the internet and the potential threats to your data, including financial losses. That's why we have implemented extensive security measures to protect your information and ensure its secrecy. But we also believe in teamwork, and we recommend that you take your own precautionary measures to minimize risks. Here's how we can work together to protect your data:

  • Fraud by Telephone and Text Message: We will never ask you for your login code or login information through telephone or text messages. If you receive such requests, never act on them!
  • Phishing Attack: Be wary of phishing attacks, where fraudulent emails impersonate legitimate banks, retailers, or credit card companies. These emails often contain links to spoof websites that trick you into entering your personal information. We will never ask you to update or change your security details through email.
  • Advanced Fee Fraud: Watch out for emails offering large sums of money in exchange for fees or assistance. These are often part of a scam. Do not respond to such emails, and do not share your information.
  • Verifying Websites: Always make sure that you are entering the official website of Jordan Commercial Bank, which should start with "https://" and display a secure lock icon in the browser in the positions. Click on the lock icon to verify the security certificate and the validity of the website. If you have any doubts, contact the bank.
  • What Can You Do To Protect Yourself: When entering credit card numbers or personal information, always use a secure website with a security certificate. Avoid using public networks like Wi-Fi in cafes or restaurants for entering sensitive information. Log out of your accounts when finished.
  • Authentic Emails from Jordan Commercial Bank: Our emails will address you by name and will not contain hyperlinks that ask for your security information. We use state-of-the-art encryption and authentication mechanisms for secure transactions. We will never claim that your account may be closed if you fail to confirm or verify your personal information via email, or due to system upgrades. If you have any doubts about an email claiming to be from us, contact your bank.
  • Protect Yourself: Take care of your personal information, including your account numbers, customer number, PIN (password), memorable date, and customer identification number. Do not share them with anyone or post them on non-credible websites or social networking sites. Protect your password by using at least seven characters, including letters, numbers, and special characters, and avoiding easily guessable information like your birthday.
  • Take Care of Your Computer: Keep your computer updated with the latest software and patches to prevent hackers or viruses from exploiting known weaknesses. Install and update virus protection, anti-spyware tools, and personal firewalls from known and trusted suppliers.
  • Report Fraud: If you come across any electronic fraud attempts, please report them to our Tejari Direct Call at +96265209000 or send us an email at jcb@jcbank.com.jo.

With Jordan Commercial Bank, protecting your data is our top priority. Join us in taking precautionary measures to minimize risks and ensure the security of your information. Trust us to safeguard your data and enjoy a safe online experience with Jordan Commercial Bank!